Overview

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Smana Hotel Al Raffa

Port Rashid Road, Dubai, United Arab Emirates
+971 4325 9966

€49+

Overall guest ratings

6.9/10 Good
based on 1,769 reviews

Review highlights

  • 6.8
  • 4.8
  • 4.3
  • 3.6

Nearby

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    AMENITIES

    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Coffee shop
    • Airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.9 Good
    based on 1,769 reviews
    • 6.8 "Service is ok."
    • 5.6 "Location is acceptable."
      5.7 "Only 57% were satisfied with the proximity to shopping."
    • 4.8 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      2.8 "72% had problems with the shower."
      3.3 "67% criticized the small bathroom."
      1.4 "86% were disappointed with the minibar."
      2.0 "80% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
    • 4.3 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.7 "For 93%, the lobby entrance was sub-standard."
    • 3.5 "Breakfast is below average."
      4.3 "57% said the breakfast was too expensive."
    • 1.9 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 1,008 reviews
    • 6.8 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 5.7 "Location is acceptable."
    • 5.0 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.2 "Only 52% said rooms were big enough."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.3 "Not very comfortable."
      2.8 "72% thought it was too noisy."
    • 3.6 "Breakfast is below average."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 3.1 "Horrible vibe."
      3.5 "Unfriendly atmosphere, according to 65%."
      3.2 "68% criticized the unstylish hotel."
      0.8 "For 92%, the lobby entrance was sub-standard."
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    Overall rating

    6.3 Good
    based on 176 reviews
    • 6.5 "Service is ok."
    • 5.7 "Location is acceptable."
    • 5.3 "Pool is mediocre."
    • 4.6 "Rooms are not good."
      4.4 "56% said rooms were dirty."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.3 "Not very comfortable."
      2.4 "76% thought it was too noisy."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      3.0 "Unfriendly atmosphere, according to 70%."
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    Overall rating

    6.5 Good
    based on 583 reviews
    • 7.1 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 5.6 "Location is acceptable."
    • 5.0 "Rooms are ok."
      4.4 "56% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.3 "87% said the bathroom was dirty."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      2.8 "72% thought it was too noisy."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.9 "Awful breakfast."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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