Overview

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Novotel Suites Dubai Mall of the Emirates

2A Street, Dubai 283825, United Arab Emirates
+971 4382 3200

€113+

Overall guest ratings

8.0/10 Good
based on 2,291 reviews

Review highlights

  • 9.5
  • 8.8
  • 6.3
  • 6.0

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Everything Dubai has to offer is just minutes away from Novotel Suites Dubai Mall of the Emirates. This stylish 3-star hotel is a mecca for shoppers, while business guests will appreciate the proximity to the city's major financial district. With beaches, the marina, even skiing, just a stroll away, prepare for a fun-filled stay at Novotel Suites.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Meeting/Banquet facilities
    • Spa
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 2,291 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      8.9 "Great parking, according to 89%."
      7.6 "Easily accessible by car, said 76%."
      9.1 "91% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      7.9 "79% were happy with the room service."
      10.0 "100% were happy with the shuttle service."
    • 8.5 "Beach is lovely."
    • 7.1 "Good pool."
    • 6.5 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.3 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
    • 6.0 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.9 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    • 4.9 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      3.3 "67% criticized the small bathroom."
      3.5 "65% had problems with the shower."
      1.8 "82% found problems with the furniture."
      4.2 "For 58%, the rooms looked old."
      2.5 "Air conditioning was criticized by 75%."
      3.8 "62% thought the tv was sub-standard."
      1.3 "87% said the bathroom was dirty."
      4.3 "57% were disappointed with the minibar."
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    Overall rating

    7.9 Good
    based on 618 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      8.5 "Great parking, according to 85%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.7 "Beach is lovely."
    • 7.3 "Good pool."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
    • 6.1 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.1 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      3.0 "70% criticized the small bathroom."
      3.2 "68% had problems with the shower."
      1.6 "84% thought they were poorly maintained."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 1,168 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.0 "Great parking, according to 90%."
      7.5 "Easily accessible by car, said 75%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      8.0 "80% were happy with the room service."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Pool is mediocre."
    • 6.0 "Vibe was decent."
      6.3 "63% thought the atmosphere was somewhat friendly."
    • 5.7 "Internet is average."
    • 4.7 "Rooms are not good."
      2.9 "71% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      2.9 "71% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      3.5 "65% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      1.8 "82% found problems with the furniture."
    • 4.5 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
      2.9 "71% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
    View all review categories

    Overall rating

    7.6 Good
    based on 68 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.5 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."

    Overall rating

    7.7 Good
    based on 435 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.7 "Pool is mediocre."
    • 6.1 "Vibe was decent."
    • 6.0 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.5 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.0 "Average comfort."
      3.2 "68% didn't like the uncomfortable beds."
      3.8 "62% criticized the small bathroom."
    • 4.4 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      3.1 "69% complained about the bathroom."
      3.8 "62% criticized the small bathroom."
      1.6 "84% found problems with the furniture."
      4.1 "For 59%, the rooms looked old."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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