Overview

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Radisson Hotel Cleveland-Gateway

651 Huron Road, Cleveland, OH 44115, United States
+1 216 377 9000

€89+

Overall guest ratings

8.0/10 Good
based on 1,184 reviews

Review highlights

  • 8.9
  • 8.1
  • 5.4
  • 5.0

Good to know

  • Great valet service
  • Professional service

Nearby

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    About

    Radisson President's Award winning hotel located in Historic Gateway across from Progressive Field and Quicken Loans Arena. Within close walking distance to Tower City Mall, House of Blues and many restaurants. Easy access to CSU Convocation Center, Rock Hall of Fame, Playhouse Square Theatres and more! -Complimentary coffee daily -142 Stylish Guestrooms featuring complimentary High Speed Wireless Internet Access, Gateway Bar and Grille Restaurant with Room Service -Fitness Center -Valet Parking -Computer and Printer in Lobby -10 Meeting Rooms and more

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    Carlson

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Laundry service
    • Bar/Lounge
    • Free Internet
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,191 reviews
    • 8.9 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.0 "90% liked the proximity to shopping."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% were impressed by the valet service."
      8.3 "83% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      8.8 "Management was excellent, said 88%."
      8.0 "80% were happy with the room service."
    • 5.7 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 5.6 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
      5.0 "50% said the view was so-so."
    • 5.4 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.4 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.0 "Bar is ok."
    • 3.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      2.6 "74% thought the facilities needed updating."
      4.3 "57% didn't like the architecture."
    • 1.2 "Disappointing internet connection."
      0.3 "97% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 821 reviews
    • 8.6 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% were impressed by the valet service."
      8.6 "86% thought the service was very professional."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Average value."
      5.4 "Breakfast prices were ok, according to 54%."
    • 5.2 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 4.8 "Bar is not good."
    • 4.5 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.5 "85% were disappointed with the minibar."
      1.3 "87% were unsatisfied with the kitchenette."
      0.9 "91% had problems with the shower."
      1.1 "89% found problems with the furniture."
      0.6 "94% criticized the small bathroom."
      2.1 "79% said the bathroom was dirty."
      2.2 "For 78%, the rooms looked old."
    • 3.2 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
    • 1.4 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 238 reviews
    • 8.8 "Location is great."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.2 "Only 62% said rooms were big enough."
    • 5.4 "Average value."
      5.5 "Breakfast prices were ok, according to 55%."
    • 5.3 "Food is average."
    • 5.2 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 3.3 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
    • 1.3 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.3 Good
    based on 59 reviews
    • 8.9 "Location is great."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.0 "Food is average."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."

    Overall rating

    7.7 Good
    based on 71 reviews
    • 8.9 "Location is great."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.8 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 2.9 "Horrible vibe."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great valet service"
    "Professional service"
    data provided by TrustYou

    Recent reviews

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