Overview

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W Chicago - Lakeshore
Top Business Hotel

644 North Lake Shore Drive, Chicago, IL 60611-3017, United States
+1 312 943 9200

€116+

Overall guest ratings

8.2/10 Excellent
based on 2,410 reviews

Review highlights

  • 9.0
  • 7.6
  • 5.5
  • 4.4

Good to know

  • Modern Hotel
  • Great view
  • Wonderful sightseeing
  • Stylish hotel

Nearby

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    About

    Bask in the urban energy around the newly-redesigned W Chicago - Lakeshore. Towering over Lake Michigan, this glamorous escape for trendsetters and jetsetters offers easy access to Navy Pier, downtown, and the rest of the city’s cultural and business landscape. Amplify your meeting in our 14,000 square feet of event space including Altitude, a sleek rooftop banquet room. Savor innovative Italian-influenced cuisine at CURRENT. Let all of your tension melt away at Bliss Chicago’s 9,600-square-foot spa. Awake to sparkling lake sunrises and retire to the skyline’s glittering lights. Dive into dreams atop the featherbed and down pillows that maximize comfort in each of our 520 deluxe guest rooms. Indulge in the legendary Bliss lemon + sage sinkside six.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 2,410 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the concierge service was amazing."
      8.9 "Hotel security was great, thought 89%."
    • 6.4 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
    • 6.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.5 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.4 "Pool is below average."
    • 4.3 "Breakfast is below average."
    • 4.2 "Value below average."
      3.4 "66% thought it was overpriced."
      2.7 "The price was too high for 73%."
    • 2.8 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 1,397 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.8 "78% said the concierge service was amazing."
    • 6.1 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.2 "Only 52% said rooms were clean enough."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.8 "Disappointing food."
      5.0 "Only 50% were satisfied with the menu."
      3.3 "The price was too high for 67%."
    • 4.4 "Value below average."
      2.6 "74% thought it was overpriced."
      3.3 "The price was too high for 67%."
    • 4.3 "Breakfast is below average."
    • 2.1 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 698 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.5 "Average cleanliness."
    • 5.3 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
    • 5.1 "Food is average."
    • 4.3 "Pool is below average."
    • 4.1 "Value below average."
      4.3 "57% thought it was overpriced."
      2.5 "The price was too high for 75%."
    • 3.9 "Breakfast is below average."
    • 3.4 "Internet is poor."
      4.3 "57% thought it was overpriced."
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    Overall rating

    7.8 Good
    based on 120 reviews
    • 9.0 "Terrific location."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.5 "Good vibe."
      8.1 "81% thought, the hotel was modern."
      9.6 "96% said it was a stylish hotel."
    • 6.3 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 5.5 "Food is average."
    • 5.5 "Average comfort."
    • 4.5 "Value below average."
    • 3.2 "Disappointing internet connection."
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    Overall rating

    8.1 Excellent
    based on 192 reviews
    • 8.9 "Location is great."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
    • 6.0 "Average cleanliness."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.3 "Food is average."
    • 4.3 "Value below average."
      3.4 "66% thought it was overpriced."
    • 2.6 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Modern Hotel"
    "Great view"
    "Wonderful sightseeing"
    "Stylish hotel"
    data provided by TrustYou

    Recent reviews

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    great location
    beautiful hotel
    great staff
    navy pier
    staff was friendly
    hotel was nice
    beautiful lake
    great view
    hotel in a great location
    amazing room
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    view of lake michigan
    lake view
    double beds
    shore drive
    short walk
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    overnight parking
    hotel was under construction
    modern feel
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