Overview

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Queens Hotel Cheltenham Mgallery Collection

The Promenade, Cheltenham, GL50 1NN, United Kingdom
+44 124 251 4754

€109+

Overall guest ratings

8.7/10 Excellent
based on 1,109 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.3
  • 6.2

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service

Nearby

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    About

    Queens Hotel Cheltenham offers a truly majestic setting with its décor and architecture encapsulating all the elegance, heritage and grandeur of the neo-classical era - complemented by all the contemporary features you need. Discover 84 beautifully appointed guestrooms, relax in opulently finished public areas, take in the stunning views of the Imperial Square Gardens and the imposing Town Hall and for dining choose fresh, local produce in our exquisite restaurant or the characterful Orangery.

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    accorhotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,109 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      7.3 "Lovely bar service, according to 73%."
      7.1 "71% were happy with the room service."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.3 "Very good internet connection."
    • 7.9 "Good breakfast."
    • 6.6 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.0 "Only 50% thought the shower was ok."
    • 6.2 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.5 "Value below average."
      2.0 "80% said the breakfast was too expensive."
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    Overall rating

    8.7 Excellent
    based on 898 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      8.1 "Lovely bar service, according to 81%."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.2 "Only 52% thought the shower was ok."
    • 6.2 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 4.2 "Value below average."
      1.7 "83% said the breakfast was too expensive."

    Overall rating

    8.8 Excellent
    based on 121 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 6.7 "Average cleanliness."
    • 6.0 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."

    Overall rating

    8.7 Excellent
    based on 88 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.1 "Breakfast is good."
    • 6.8 "Bar is ok."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 6.6 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 4.7 "Value below average."
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    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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