Pros: Easy to book, good value for rental - but watch out for the insurance
Cons: Enterprise took no notice of the CDW insurance I had booked through Kayak, so wasted £9 - don't buy the insurance through Kayak and wait to buy it from Enterprise
6 Jan 2016
Pros: Return process was super efficient.
7 Mar 2016
I rented a car through Kyak and my intention was t
Pros: The service of the enterprise clerk was very helpful. When he realized my rental was not scheduled to pick up at the airport location but instead at a branch down town San Francisco, he help me to find another car. Unfortunately I ended paying much more of what I was planning to pay
Cons: Kayak service was really bad. I don't know where to complaint about the service I received from Kayak.
3 Apr 2016
Pros: Best value in SF. Really nice people working there. Efficient and easy check in and check out.
22 Aug 2016
had to pay more than i was quoted car was set up a
Cons: i was set up for downtown san fran instead of the airport that i was requesting and endedup paying 50.00 more
8 Oct 2016
Dropoff fee gouge
Pros: Mileage for the Nissan Sentra was surprising Lynda good - over 40 mpg
Cons: Enterprise advertises a 'convenient' dropoff arrangement for completing travel in a different location than starting. There was nothing convenient to my wallet about the roughly $350 charged - an amount about double the cost of an enterprise employee driving it back, presuming the vehicle didn't just remain in a very car-centric location (LAX).
Pros: Price was great staff at rental facility were very courteous and efficient.
Cons: The car was in poor shape. The two charger ports did not work, the low tire pressure symbol kept coming on and staying on even though tires were inflated properly and the car hesitated and performed poorly at highway speeds. It made you think something was going to happen.
14 Jul 2016
More than expectation...
Pros: The whole package...
Cons: Couldn't fault a thing...
13 Sep 2016
Pros: The ease of getting nd returning d car. The transparency of charges clearly explained. Friendliness nd sincerity of staff
3 Oct 2016
Didn't have cars available
Pros: Terrible service
5 Oct 2016
Cons: This is the second time the dealers make a mistake in charging the specific amount of the reservation as booked online. They charge me their specific rate for that car, on that day.