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Mayaguez Car Hire

Wed 26/4 Pick-up
12:00
Thu 27/4 Drop-off
12:00
Compare vs. KAYAK All | None

Mayaguez car hire reviews and directory

E-Z Rent-A-Car
ez
Car hire reviews:
Mediocre (4.0, 14 reviews)
Car hire locations in Mayaguez:
1 location
E-Z Rent-A-Car
Locations in Mayaguez
Wings street #333 Ramey Base
+1 787 890 3010
  • 3.3
  • 4.3
  • 4.3
  • 3.3
  • 4.0
Recent reviews
2.0 Poor
1 Dec 2016
I was stranded without a car and was never notifie
Pros: Nothing.
Cons: I reserved a car well in advance. However, when I arrived to the airport, the shuttle did not pick us up and the customer service agent did not answer the phone. When we finally found our own transportation to the rental agency, the customer service agent said they were out of cars DESPITE HAVING A RESERVATION FOR OVER TWO WEEKS. We ended up waiting in the airport for 3 hours in the middle of the night until we finally found a car with another company for double the price we were guaranteed. Horrible customer service and horrible experience.
9.2 Excellent
3 Feb 2017
Pros: Great price, easy pickup/drop offs friendly staff
Cons: The $250 hold for 5 days after I returned the car made me nervous. But it was finally lifted
3.2 Mediocre
13 Nov 2016
Cons: Bad service overall.
2.0 Poor
22 Nov 2016
I will never rent from EZ again
Cons: I had a reservation set and confirmed, when i arrived to my destination, (at 4:00am) the shuttle was not there. I tried contacting EZ to find out the shuttle location, and i was told that no shuttle will be out to pick us because they do not have a car. I explained I had a reservation, and i was told, "yes ma'am we have your reservation, we do not have a car for you." They hung up, and nothing else was done to try to help or fix the situation! And with that alone, I have added EZ Rental Car to my banned list and I will never use them again. I'll also make sure to pass this word along to everyone i know so that's is clearly understood if my disappointment with them.
2.0 Poor
9 Dec 2016
bad customer services
Cons: bad info, bad customer service
2.0 Poor
5 Jan 2017
Horrible service
Pros: Nothing
Cons: Walked in with paperwork for reservation. Customer service rep told me no cars, no help. Go to San Juan or go somewhere else. SAN Juan is over three hours away. She was rude and no help. Luckily the manager showed up when I was outside calling other places and she helped us. Then the price was over 150$ more then the online quote. Tire light was on they didn't care to even put air in the tires. I will never go back
2.0 Poor
6 Jan 2017
They need help
Pros: There is 1 person who does everything including driving the shuttle. Allow a lot of time when picking up and returning
2.0 Poor
7 Jan 2017
Pros: I did get the car when I got the Terrible company
2.0 Poor
22 Jan 2017
Did not have vehicle reserved. Tried to price goug
Pros: Did not have vehicle we reserved 60 days in advance. Said others did not return vehicles on time. Tried to gouge us for nearly 2x the price the following day when a vehicle arrived.
6.0 OK
7 Feb 2017
Cons: No advance notice that my in order for their to accept my pre paid "debit card" I would have to accept Every extra item they offered,no matter if I needed or wanted it. I declined the offer and went to another company.
Hertz
hertz
Car hire reviews:
OK (5.6, 2 reviews)
Car hire locations in Mayaguez:
2 locations
Hertz
Locations in Mayaguez
Pr Street2 Villa Capitan Km149
+1 787 851 3830
Ramey Base
+1 787 890 5650
  • 6.0
  • 6.0
  • 6.0
  • 6.0
  • 4.0
Recent reviews
9.2 Excellent
6 Jan 2017
Renting during the holidays
Pros: It was available . Here have been instances, with other companies, where even after making reservations the vehicles are not available due to high demand during the holidays. Car was clean and in great working condition. Brand new.
Cons: The price increase because of the holidays. Ended paying $100 a day.
2.0 Poor
29 Jan 2017
Pros: This is the worst experience I've had. I reserved a convertible car two days in advance to pick up at BQN at 12pm I call to confirm at 10am and the receptionist said they dont have conv, and that the SJU (which is 2 hours away from BQN) office is sending a jeep in exchange for the conv. When I arrived at their terminal the vehicles available where 2 and in very dirty and smoking smell, and the jeep that was coming from the 2 hour drive was just an 1 hour and half still away, this is a disrespect for a company that calls themself organized, the receptionist rented me a hyndai tucson, which when I returned left a bag with some gifts under the drivers seat trying to secure it at the hotel parking, and when I called 30 minutes after returning the car BQN said the car was in its way to SJU and that there was no way to contact the driver in his 2 hour drive. It's this possible? And the SJU phones when I called no one answered, it's been a week after I contact both office, which gave a lame excuse saying they can't find the vehicle, I mean you don't know where the hell is you fleet? You can't track the damm vehicle and it's yours, I am sure the items where on the vehicle, you said it's not responsible for items left in vehicle, well its human to error, just like they did when the error on not telling me they did not have conv, and were not on time to delivered. they don't know how to respond to my missing items and have not got the pants to a least make a courtesy call to say what happened. This is a bad experience and I will not recommended based on this experience, and I do write and travel very often.
Budget
budget
Car hire reviews:
Excellent (9.6, 1 reviews)
Car hire locations in Mayaguez:
1 location
Budget
Locations in Mayaguez
975 Avenue Hostos Suite 110
+1 787 805 2800
  • 10.0
  • 10.0
  • 10.0
  • 8.0
  • 10.0
Recent reviews
9.6 Excellent
11 Oct 2015
Pros: the price
Cons: It was hard to find the place to pick up the car
Enterprise
enterprise
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Mayaguez:
1 location
Enterprise
Locations in Mayaguez
Carretera #2, Km. 158.9
+1 844 794 8596
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
16 Jul 2016
Best rental experience
Pros: Joel, the Manager is a great person. The selected vehicle was not ready for some reason, so I received a free upgrade to a more comfortable vehicle! He went above and beyond to make sure I was satisfied with the offer, which I was. No hidden charges whatsoever and never a hard upsell for insurance or anything. Whenever the need arises, I will be back at Enterprise Mayaguez! Thank you Joel !!!
Cons: Nothing to dislike!
Thrifty
thrifty
Car hire reviews:
Excellent (9.2, 1 reviews)
Car hire locations in Mayaguez:
1 location
Thrifty
Locations in Mayaguez
Eugenio Maria De Hostos Ap
+1 787 834 1590
  • 10.0
  • 10.0
  • 6.0
  • 10.0
  • 10.0
Recent reviews
9.2 Excellent
7 Feb 2017
Value for the money
Pros: I liked the price, it was a clean car and did its job getting me and the family to the other side of the island.
Cons: I don't like small cars. I'm use to my big truck back home where things fit with room to spare and I feel safer with my family knowing they are not in a small death trap of a car. I also tried calling them and got no answer after waiting 30 min on the phone listening to hold music.
Avis
avis
Car hire locations in Mayaguez:
1 location
Avis
Locations in Mayaguez
975 Avenida Hostos Suite 110
+1 787 805 5911
19 travellers who hired a car in Mayaguez gave the car agency they used an average rating of 5.0

Car hire locations in Mayaguez

Mayaguez
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