Pros: Nice car, clean car, guy at the pick up was very kind, gave me a navigation system (I thought this was included nowadays)
Cons: Guy at pick up wrote down the wrong adress of dropoff. I had no idea were to go in the middle of Chicago, being by meself and on vacation here. I had to park the car in a garage with extra cost, also extra cost for using my dutch phone (around 100 dollars extra)
Car hire was 466 dollars for 24 hours!!
7 Sep 2016
Pros: Fantastic service at PLN. Great service at dtw.
12 Sep 2016
Cons: Very poor service at Pellston Airport. Had to wait over 45 minutes for attendant/employees (all three of them) to return to desk to pick up the car. This was not around lunch time, but late afternoon, and all three left the desk completely unattended with a "will return at" clock, and all returned together. They didn't return until 15 minutes after the sign said. No apologies or explanation given. Windshield had a crack, and fender had a pretty good sized dent, that the employees missed and wouldn't have included on the damage report had we not insisted it be put on the rental information.
19 Apr 2017
35 mpg yeah
Pros: I am a bigger guy and rented a compact, I was worried I wouldn't be comfortable. I was surprised it was not bad at all. It was a nice short trip.
Cons: I couldn't find anything I didn't like about my rental
1 Aug 2017
I paid more for the car for one day than I paid to fly from DTW to BMI
Pros: The employee that gave me the car.
Cons: The price was terrible.
4 Aug 2017
Car was not available.
Pros: They recommended another car rental place across the street.
Cons: I reserved the car online to pick up at 8 am the following morning, and return at 4 pm. When I arrived at the office at a little after 8 am, I was told that the associate had received a text that a car would not be available, until 3 pm. Since this would not work for me at all, I declined a car.
Cons: see said they only hold reservations for two hours. ? i dont see any 2 hour notes in my reservation, i was driving in from NY, road construction on the riad tooo Pelston, "she would see what she could di"". She did have a car, she did not explain anything on the forms