Overview

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Charleston Capitol Hotel

1000 Washington Street East, Charleston, WV 25301, United States
+1 304 343 4661

€81+

Overall guest ratings

6.2/10 Good
based on 765 reviews

Review highlights

  • 8.6
  • 8.3
  • 6.6
  • 3.4

Nearby

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    About

    A great choice for a stay in Charleston, Charleston Capitol Hotel is just 4.5 mi (7.3 km) from the airport. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. Rooms offer LED TVs, premium bedding, and free WiFi.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.2 Good
    based on 765 reviews
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.3 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 6.6 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 3.4 "Internet is poor."
      1.4 "86% said the wifi quality was bad."

    Overall rating

    6.4 Good
    based on 221 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.1 "Location is great."
    • 6.5 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    • 3.2 "Horrible vibe."
      3.4 "66% criticized the unstylish hotel."

    Overall rating

    5.8 OK
    based on 374 reviews
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.3 "Location is great."
      9.6 "Easily accessible by car, said 96%."
    • 6.5 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      2.6 "74% found problems with the furniture."
      3.4 "66% had problems with the shower."
    • 3.4 "Vibe wasn't good."
      3.7 "63% criticized the unstylish hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."

    Overall rating

    5.5 OK
    based on 130 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.0 "Location is great."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      2.5 "75% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
    • 3.1 "Horrible vibe."
      3.4 "66% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    based on 38 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 6.4 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.3 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.6 "Not very clean."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    data provided by TrustYou

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