Overview

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Clayton Hotel, BW PREMIER COLLECTION

St Mary Street, Cardiff, CF10 1GD, United Kingdom
+44 292 066 8866

€68+

Overall guest ratings

8.6/10 Excellent
based on 4,410 reviews

Review highlights

  • 9.2
  • 8.8
  • 7.3
  • 5.7

Good to know

  • Great view
  • Train station is close
  • Great shopping

Nearby

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    About

    The Clayton Hotel, BW Premier Collection® in Cardiff city offers a newly built, 12-story accommodation with 216 well-appointed air conditioned guest rooms. We're big on charm here, which is perhaps not surprising as we're located in one of Cardiff's tallest buildings! Panoramic views, excellent service and fantastic local attractions all await, as do complimentary Wi-Fi, a laptop safe and tea & coffee making facilities. Conferences are welcome here too, with seven rooms to choose from in a convenient venue. All guests can have access to our fitness room located on Level 2, but if you simply want to relax, few hotels in Wales will welcome you as warmly. Off-site secure parking located on Wood Street (CF10 1EN) 20% discount when staying at hotel. There is no loading/drop off bay at the front of the hotel. There is a loading area at the back of the hotel. Off-site parking charged at 9.00 GBP per day. Enjoy your stay.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Non-smoking rooms available
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 4,410 reviews
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.3 "Easily accessible by car, said 73%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.5 "Hotel security was great, thought 75%."
      8.3 "83% said the booking process went smoothly."
    • 7.3 "Good breakfast."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.5 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.2 "Only 62% thought the shower was ok."
      6.7 "For only 67%, the tv was ok."
      5.6 "56% thought the kitchenette was ok."
    • 5.7 "Average value."

    Overall rating

    8.6 Excellent
    based on 2,249 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.3 "Easily accessible by car, said 73%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.9 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 6.4 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.0 "Only 50% said rooms were big enough."
      6.5 "Only 65% thought the shower was ok."
      6.2 "For only 62%, the tv was ok."
    • 5.5 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.0 "Only 50% said rooms were big enough."
    • 5.4 "Average value."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 1,455 reviews
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      7.4 "Easily accessible by car, said 74%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.2 "Internet works."
    • 7.1 "Good breakfast."
    • 6.4 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.3 "Only 63% thought the shower was ok."
    • 5.8 "Average value."
    • 5.2 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    View all review categories

    Overall rating

    7.5 Good
    based on 44 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 7.3 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 5.2 "Average comfort."

    Overall rating

    8.5 Excellent
    based on 661 reviews
    • 9.0 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.9 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.7 "Only 57% thought the shower was ok."
      5.1 "Only 51% thought the furniture was functional."
    • 6.4 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 5.3 "Average value."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    "Train station is close"
    "Great shopping"
    data provided by TrustYou

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