Overview

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Hôtel de la Cité Carcassonne - MGallery By Sofitel
Top Luxury Hotel

Place Auguste Pierre Pont, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 71 98 71

€196+

Overall guest ratings

9.2/10 Excellent
based on 898 reviews

Review highlights

  • 10.0
  • 9.3
  • 9.0
  • 1.0

Good to know

  • Comfortable beds
  • Friendly atmosphere
  • Pleasant hotel grounds
  • Great view

Nearby

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    About

    The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.

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    accorhotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Golf
    • Tennis
    • Airport shuttle
    • Fitness centre
    • Business centre
    • Concierge service
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Free valet parking
    • Wedding services
    • Winery
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.2 Excellent
    based on 898 reviews
    • 10.0 "Incredible bar."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 8.6 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
      10.0 "100% thought the architecture was beautiful."
    • 8.4 "Breakfast is good."
    • 1.0 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."

    Overall rating

    9.1 Excellent
    based on 799 reviews
    • 10.0 "Incredible bar."
    • 9.2 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.8 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.3 "93% found the grounds to be nice."
      8.4 "84% loved the terrace."
    • 8.3 "Breakfast is good."
    • 1.2 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."

    Overall rating

    9.2 Excellent
    based on 98 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 8.1 "Amenities are good."
      7.5 "75% thought the building was wonderful."
    • 7.9 "High comfort."
      9.0 "90% said the beds were comfortable."
    • 4.5 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Great view"
    data provided by TrustYou

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