Overview

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Hôtel Mercure Carcassonne la Cite

18 rue Camille Saint-Saens, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 92 82

€94+

Overall guest ratings

8.4/10 Excellent
based on 1,272 reviews

Review highlights

  • 9.7
  • 8.4
  • 7.7
  • 5.6

Good to know

  • Accessible parking
  • Near city centre
  • Affordable parking

Nearby

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    About

    A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne Porte de la Cité hotel looks just like a farmhouse in the Languedoc. Whether it be as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel's warm, pared-back decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.

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    accorhotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry service
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,272 reviews
    • 9.7 "Terrific location."
      9.7 "Great parking, according to 97%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought parking was inexpensive."
      9.8 "98% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 6.5 "Average value."
    • 6.0 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
      6.5 "Only 65% thought, the hotel was stylish."
    • 5.6 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.6 "56% thought the bathroom was big enough."
    • 5.5 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.6 "56% thought the bathroom was big enough."
    • 3.2 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 864 reviews
    • 9.7 "Terrific location."
      9.7 "Great parking, according to 97%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      9.8 "98% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.4 "Average value."
    • 5.9 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was stylish."
    • 5.3 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.5 "55% thought the bathroom was big enough."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 381 reviews
    • 9.8 "Terrific location."
      9.7 "Great parking, according to 97%."
      10.0 "100% thought parking was inexpensive."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 6.5 "Average value."
    • 6.5 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.2 "Only 52% said rooms were big enough."
    • 6.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.2 "Only 52% said rooms were big enough."
    • 3.4 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 25 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Near city centre"
    "Affordable parking"
    data provided by TrustYou

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