Overview

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Protea Hotel Fire and Ice by Marriott Cape Town

New Church Street, 8002 Cape Town, Western Cape, South Africa
+27 214 882 555

€80+

Overall guest ratings

7.4/10 Good
based on 883 reviews

Review highlights

  • 8.1
  • 6.9
  • 4.5
  • 4.4

Good to know

  • Friendly service
  • Great desserts & fruits

Nearby

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    About

    This ultra-chic hotel is ideally situated in an unrivaled location in Tamboerskloof and is a mere 5 minutes from the V&A Waterfront. Set within walking distance of tourist attractions such as the hip night life of Long Street as well as 15 minutes from Cape town's famous beaches, Camps Bay and Clifton. Mingle with fellow hotel GUESTS and locals at the renowned Communal Table, or enjoy our crisp glass bar, a coffee brewery by day and party ticket by night featuring signature milkshakes and cocktails.Our snug yet sexy hotel rooms are modern and trendy and features all the bells and whistles needed to ensure the comfiest stay. Your cheeky bedroom, ranging from 18 sq.meters - 23 sq. meters (remember that saying about dynamite?) comes standard with the king size beds and is the base from which you can explore our slick social spaces and Tamboerskloof. If you're interested in hosting a stylish meeting or event at this hotel in Tamboerskloof, Cape Town we showcase five versatile, well-appointed venues.

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    Marriott

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 883 reviews
    • 8.1 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.0 "Only 50% thought the service was professional."
      5.0 "Bar service was average, according to 50%."
      6.4 "Only 64% found the restaurant service to be good."
      5.6 "56% found the room service acceptable."
    • 5.7 "Bar is ok."
      5.0 "Bar service was average, according to 50%."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
    • 4.4 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.8 "52% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
      4.7 "53% said the bathroom was dirty."
      2.1 "79% thought the tv was sub-standard."
      4.4 "56% were disappointed with the minibar."
    • 4.0 "Value below average."
      0.7 "93% said the breakfast was too expensive."
    • 3.5 "Not very clean."
      3.8 "62% said rooms were dirty."
      4.7 "53% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      1.6 "84% said rooms were small."
      2.2 "78% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    7.5 Good
    based on 600 reviews
    • 8.2 "Location is great."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
      6.4 "Only 64% found the restaurant service to be good."
    • 5.5 "Bar is ok."
    • 5.4 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    • 4.2 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    • 4.1 "Rooms are not good."
      1.7 "83% said rooms were small."
      3.9 "61% said rooms were dirty."
      4.7 "53% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
    • 3.6 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.0 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    6.9 Good
    based on 141 reviews
    • 8.4 "Location is great."
    • 7.4 "Tasty food."
    • 5.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 4.4 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      1.9 "81% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      3.3 "67% said rooms were dirty."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
    • 3.2 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
    View all review categories

    Overall rating

    7.4 Good
    based on 141 reviews
    • 8.1 "Location is great."
    • 6.4 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 4.6 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      1.9 "81% said rooms were small."
    • 4.2 "Value below average."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.4 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      1.9 "81% said rooms were small."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great desserts & fruits"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    cape
    reception
    natural light
    good restaurant and bar
    noise outside the hotel
    floor was dusty
    banter
    loud woken
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