Overview

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Gran Caribe Real Resort and Spa

Boulevard Kukulkan, Km. 11.5, 77500 Cancun, QR, Mexico
+52 998 881 7300

€140+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.5/10 Excellent
based on 3,415 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.8
  • 5.7

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    The upscale and vibrant All-Inclusive Gran Caribe Resort stretches along a quarter mile of Cancun´s ecologically recognized white sandy beach. It is an awe-spiring resort, where style and service come together in "gran" fashion. Situated in the heart of Cancun´s famed hotel zone, this Mediterranean-style resort provides a first class vacation experience, combining renowned Mexican hospitality with it´s unique Brand of attentive service.

    Distinguished for its excellent location, stylish elegance and lively ambiance, this popular beachfront resort offers a variety of accomodations perfect for couples, singles or families including spacious Junior Suites, Family Junior Suites, Master Suites and Presidential. Gran Caribe Family Junior Suites, Junior Suites, Gran Master Suites and Gran Presindetial Suites comfortably accomodate up to 5 people (2 adults and 3 kids or 3 teenagers).

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 3,415 reviews
    • 9.3 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.8 "Great service."
    • 7.0 "Tasty food."
    • 5.8 "Rooms are ok."
    • 5.7 "Internet is average."
    • 4.7 "Not very comfortable."
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    Overall rating

    8.8 Excellent
    based on 1,912 reviews
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      7.8 "78% found the restaurant service to be one of the best."
    • 7.0 "Tasty food."
      5.8 "Only 58% were satisfied with the menu."
      6.6 "Only 66% thought the fish/seafood dishes were good."
      5.9 "Dining area was clean enough, according to only 59%."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "Dining area was clean enough, according to only 59%."
    • 6.1 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 6.1 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
      6.2 "62% thought the minibar was ok."
      5.1 "Only 51% thought the shower was ok."
      5.2 "Only 52% found the balcony ok."
    • 5.8 "Internet is average."
    • 5.4 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was luxurious."
    • 4.7 "Pool is below average."
      3.0 "Dirty pool, said 70%."
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    Overall rating

    8.4 Excellent
    based on 1,366 reviews
    • 9.7 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.3 "83% found the restaurant service to be one of the best."
    • 7.4 "Tasty food."
      8.4 "84% enjoyed the snacks that were offered."
    • 6.9 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Pool is mediocre."
    • 5.5 "Internet is average."
    • 4.9 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      2.0 "For 80%, the rooms looked old."
      4.4 "56% found problems with the furniture."
    • 3.8 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
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    Overall rating

    8.5 Excellent
    based on 136 reviews
    • 9.4 "Wonderful beach."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "High value."
    • 7.1 "Tasty food."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 5.9 "Rooms are ok."
    • 5.5 "Vibe was decent."
    • 4.4 "Not very comfortable."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    Photos

    Photos

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