Iberostar Grand Budapest

Location is the only plus point

We were looking for a boutique hotel off the beaten track but in retrospect should have stayed at the Four Seasons or Intercon where the levels of service are as you would expect. There is no real concierge service at this hotel and the staff at the desk struggled to make recommendations and bookings. House keeping seemed to be annoyed to receive requests and then delivered the wrong items. Generally the service was very poor including cleaning of the room - used glasses were left in our room for 3 days until we specifically requested they be removed. In summary - the only plus point is the location as it is near to St Stephens Basilica but I would strongly recommend you stay at one of the better known hotels near to the Chain Bridge.