Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Metropole

Zeughausgasse 26, 3000 Berne, Bern, Switzerland
+41 31 329 94 94

€82+

Overall guest ratings

7.1/10 Good
based on 1,185 reviews

Review highlights

  • 9.5
  • 7.9
  • 5.3
  • 4.4

Nearby

    show all

    About

    Hotel Metropole offers a fantastic location, putting you just a 5-minute walk from Bundeshaus and Bern Art Museum. Free perks include buffet breakfast and WiFi. Also, Clock Tower and Berner Munster are within just a 10-minute walk.

    Less show all
    Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Internet
    • Laundry service
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    based on 1,185 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      7.3 "73% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 6.5 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.4 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 3.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      3.1 "Air conditioning was criticized by 69%."
      1.7 "83% had problems with the shower."
      2.6 "74% said the bathroom was dirty."
      4.3 "57% were disappointed with the minibar."
      4.4 "56% were unhappy with the view."
    • 2.5 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      4.0 "For 60%, the lobby entrance was sub-standard."
      4.0 "60% didn't like the architecture."
    • 1.2 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
      0.0 "100% criticized the plain hotel."
    View all review categories

    Overall rating

    7.2 Good
    based on 545 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.5 "Food is average."
    • 5.0 "Average cleanliness."
    • 4.1 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
      2.8 "72% thought it was too noisy."
    • 3.0 "Awful rooms."
      2.0 "80% complained about the bathroom."
      0.2 "For 98%, the rooms looked old."
      5.0 "Only 50% said rooms were clean enough."
      4.3 "57% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
      1.1 "89% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      1.6 "84% had problems with the shower."
    • 2.5 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 0.9 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
      0.0 "100% criticized the plain hotel."
    View all review categories

    Overall rating

    7.4 Good
    based on 165 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
    • 6.7 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.5 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
    • 1.4 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.4 OK
    based on 118 reviews
    • 9.5 "Terrific location."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 3.9 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.1 "Awful rooms."
      1.0 "90% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."

    Overall rating

    7.0 Good
    based on 355 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Food is average."
    • 4.1 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
    • 3.6 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.8 "82% had problems with the shower."
    • 2.4 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    • 1.1 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    Photos
    Map

    Map