Overview

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The Krystal Suites, Penang

Grd Flr Lobby, Krystal Point Corporate Park, Jln Tun Dr. Awang, Bayan Lepas 11900, Malaysia
+60 4613 3333

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+60 4613 3333

Overall guest ratings

6.0/10 OK
based on 346 reviews

Review highlights

  • 5.4
  • 4.2
  • 3.5
  • 3.3

Good to know

  • Spacious rooms

Nearby

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    About

    The Krystal Suites, Penang – Business Class hotel, is strategically located, annexed to the Krystal Point Corporate Park, Bayan Baru. The hotel is only 10 minutes from the Penang Bridge & Penang international Airport. It lies in the heart of the Bayan Lepas which makes it a convenience place to stay as it provides easy access to Bayan Lepas Free Industrial Zone, PISA, Queensbay Mall, Bukit Jambul Complex and University Sains Malaysia. It features 86 units of suites comprising of 42 one-bedroom suites and 44 two-bedroom suites. All the suites are spacious within size of 950 sq/ft of each build-up area of each suite, multifunctional and offer a home away from home.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • Kitchen/Kitchenette
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    based on 346 reviews
    • 5.4 "Average comfort."
    • 4.2 "Inconvenient location."
      1.4 "Not enough parking facilities, according to 86%."
    • 3.5 "Rooms are not good."
      1.7 "83% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      0.0 "100% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      2.9 "71% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      4.0 "60% said the bathroom was dirty."
    • 3.3 "Service is below average."
      3.6 "64% indicated the reception staff was not good."
    • 1.8 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      4.0 "Dirty pool, said 60%."
      0.0 "100% thought it was rather dirty."
      4.0 "60% said the bathroom was dirty."
    • 1.3 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."

    Overall rating

    6.2 Good
    based on 20 reviews
    • 5.2 "Average comfort."
    • 3.5 "Rooms are not good."

    Overall rating

    6.2 Good
    based on 325 reviews
    • 5.4 "Average comfort."
    • 4.2 "Inconvenient location."
      1.2 "Not enough parking facilities, according to 88%."
    • 3.8 "Pool is below average."
    • 3.5 "Rooms are not good."
      1.6 "84% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
      1.2 "88% complained about the bathroom."
      0.0 "100% found problems with the furniture."
      2.6 "74% didn't like the uncomfortable beds."
    • 3.3 "Service is below average."
    • 1.8 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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