Overview

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Hotel Helvetia Basel

Kuchengasse 13, 4051 Basel, Basel-Stadt, Switzerland
+41 61 272 06 88

€90+

Overall guest ratings

7.7/10 Good
based on 618 reviews

Review highlights

  • 9.6
  • 8.6
  • 4.7
  • 4.4

Good to know

  • Train station is close
  • Close to public transport

Nearby

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    About

    Located just 4.8 mi (7.8 km) from the airport, Hotel Helvetia Basel offers free drop-off service (available 24 hours). Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Flat-screen TVs, minibars, and free WiFi are offered in all rooms.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • ATM on-site
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    based on 618 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      8.8 "Great parking, according to 88%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.1 "Management was excellent, said 81%."
      8.9 "89% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 5.8 "Food is average."
    • 4.7 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      3.6 "Air conditioning was criticized by 64%."
      4.7 "53% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
    • 4.0 "Not very comfortable."
      4.0 "60% thought it was too noisy."
      3.6 "Air conditioning was criticized by 64%."
      4.7 "53% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
    • 3.6 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 253 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      7.6 "76% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Food is average."
    • 4.6 "Vibe wasn't good."
    • 4.5 "Rooms are not good."
      3.5 "Air conditioning was criticized by 65%."
      3.6 "64% said rooms were small."
    • 4.4 "Not very comfortable."
      4.3 "57% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
      3.6 "64% said rooms were small."
    • 4.4 "Internet is poor."
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    Overall rating

    8.2 Excellent
    based on 67 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Perfectly clean."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 4.5 "Rooms are not good."
    • 3.9 "Not very comfortable."
      3.4 "66% thought it was too noisy."

    Overall rating

    7.6 Good
    based on 296 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 4.6 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
    • 4.2 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      3.3 "67% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      3.1 "For 69%, the rooms looked old."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.7 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      3.3 "67% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.1 "Disappointing internet connection."
      3.9 "61% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    "Close to public transport"
    data provided by TrustYou

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