Overview

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Emerald Hotel & Spa - Ultra Half Board

Pirin Str, Bansko 2770, Bulgaria
+359 885 969 919

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+359 885 969 919

Overall guest ratings

7.2/10 Good
based on 408 reviews

Review highlights

  • 8.1
  • 5.0
  • 4.7
  • 4.4

Good to know

  • Close to public transport

Nearby

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    AMENITIES

    • Car hire
    • Internet
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews of Emerald Hotel & Spa - Ultra Half Board

    Overall rating

    7.1 Good
    based on 404 reviews
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "High value."
    • 5.0 "Service is ok."
      0.6 "94% indicated the reception staff was not good."
    • 4.7 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      3.3 "67% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      0.9 "91% found problems with the furniture."
      0.0 "100% thought they were poorly maintained."
    • 4.4 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.4 "Disappointing food."
      1.0 "For 90%, the dining experience was not enjoyable."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
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    Overall rating

    6.9 Good
    based on 181 reviews
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Good value."
    • 7.6 "High comfort."
      10.0 "100% thought rooms were spacious."
    • 5.2 "Food is average."
    • 4.9 "Service is below average."
    • 4.6 "Rooms are not good."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 1.9 "Generally quite dirty."
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    Overall rating

    7.0 Good
    based on 193 reviews
    • 8.0 "Location is great."
    • 7.4 "High comfort."
    • 4.9 "Service is below average."
      4.9 "51% found the staff to be unfriendly."
    • 4.6 "Rooms are not good."
    • 4.4 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.8 "Disappointing food."
    View all review categories

    Overall rating

    6.5 Good
    based on 28 reviews
    • 3.9 "Disappointing food."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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