The Charles

Rooms Make yourself at home in one of the 31 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Business}, Other Amenities Featured amenities include complimentary wired Internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Property Location A stay at The Charles places you in the heart of Prague, within a 15-minute walk of Charles Bridge and Prague Castle. This 4-star hotel is 0.7 mi (1.2 km) from Prague Astronomical Clock and 1 mi (1.6 km) from Old Town Square. Dining Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. Optional Charges Fee for buffet breakfast: approximately CZK 400 for adults and CZK 400 for children Airport shuttle fee: CZK 700 per person (one way) Self parking fee: CZK 600 per night Pet fee: CZK 600 per pet, per night Service animals are exempt from fees Late check-out fee: CZK 850 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 30 days prior to check-in. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Gap period enforced between guest stays - 48 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Guest accommodation is sealed after cleaning Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Food service has been amended for enhanced safety Property follows sanitization practices of COVID-19 Guidelines (CDC) Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Property follows sanitization practices of CovidClean (Safehotels - global expert) Property follows sanitization practices of COVID-19 Guidelines (WHO) Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must be of specific type(s): PCR Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours Minimum age for negative COVID-19 test result requirement: 13 Minimum age for proof of COVID-19 vaccination requirement: 13 COVID-19 vaccine must have been received a minimum number of days before check-in: 30 Property does not offer onsite COVID-19 testing