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Luggage took nearly 2 hours to come out. Terrible airport service in Malaga.

We were helped whenever needed and had a pleasant flight.

I dropped my wallet under my seat on this flight with all of my money and credit card. I requested to be able to go back and retrieve it but Lufthansa denied my request. I went to the Customer Services and they called Lost and Found but I was told nothing found would be turned in until around 12:00pm. My next flight was leaving so I was unable to check to see if my wallet was turned in. I will never fly with Lufthansa again.

Lufthansa fails at mentioning no luggage when booking through points. We had to pay added fees to take checked bags to Europe for 2 weeks. The staff at check in were not helpful at all. told us "if we don't like it, then book another flight". Food was bad, they ran out of half the options. Vegetarian was terrible. The flight crew was nice, and tried to make it work ok.

The special meal was not correct. But the female stewardess who handled the problem did such a good job correcting the issue. She deserves recognition for understanding and providing customer service and having patience.

My flight was canceled. New flight is 40 hours later and I still didn’t get the flight from Frankfurt to Zagreb.

Waiting too long before getting on the plane. No communication, slow...horrible

Need more time for connecting flights in Munich Food seems worse now on Lufthansa Very uncomfortable seats

Like: On-time performance Dislikes: Old aircraft with faded paint (A330), no WiFi availability, dismal food (dinner was a very poor selection, while "breakfast" was a joke!)

Food should be provided according to the passengers selection. In flight entertainment system must be updated with latest devices and applications. Proper over head headset must be provided rather than providing cheaper ones.